If you have any questions or concerns relating to privacy or security, please send an email to: [email protected]
Personally Identifiable Information
Non Personally Identifiable Information
We may share non-personally identifiable information, such as anonymous usage data, referring and exit pages and Uniform Resource Locator (URL), platform types, number of clicks, etc., with interested third parties to help them understand the usage patterns for certain Viox Digital services and those of our partners. Our partners also sometimes have the option to publish results from their advertising efforts on our website. Such results consist solely of non-personally identifiable information. By publishing your results on the Viox Digital Service(s), you agree that you have obtained all necessary consents to make such information public and that doing so will not violate any laws. If you remove information that you have made public on the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information. Non-personally identifiable information may be stored indefinitely.
How Viox Digital Protects Your Information
Viox Digital protects your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Viox Digital or guarantee that your information on the Service may not be accessed, disclosed, altered and or destroyed by breach of any of our industry standard physical, technical, or managerial safeguards. When you enter sensitive information, such as credit card number or log in credentials, on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected] .
We use a secure third party credit card processing company to bill you if you purchase services. These companies do not retain share, store or use personally identifiable information for any other purposes.
Storage and Processing
Compromise of Personal Information
In the event that personal information is compromised as a breach of security, Viox Digital will promptly notify our customers in compliance with applicable law. You can review, correct, update or delete inaccuracies to the information about you that Viox Digital keeps on file by logging into your account to update your password and billing information. Alternately, you can contact us directly at (888) 786-0777 or [email protected] . We will respond to your request to access as soon as possible.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
What Information We Collect
In order to utilize Viox Digital Service(s), you must provide personal info in order to create and activate an account. By “personal information,” we mean data that is unique to you as an individual i.e.: your name, address, e-mail address, company information such as your website address, average monthly paid search spend, average website traffic, telephone number, and credit card related information, and the username and password for your search engine and publisher accounts or other services you wish to connect to Viox Digital Service(s). We will not collect additional personal information about you unless you provide us that information yourself. Viox Digital will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement and or to enforce our Terms and Conditions or to protect the security or integrity of our Service(s) and or to exercise or protect the rights, property, or personal safety of Viox Digital, our Users or others.
How We Use Your Information
Viox Digital uses your personal information to contact you with questions about your account, to inform you about new features or offerings from Viox Digital, to send you reminders, and to ask you for your feedback on how we can improve our Service(s). However, we do not sell your personal information or share it with third parties for marketing purposes. That said, we do need to share your personal information with Viox Digital partners and service providers i.e.: Google AdWords, Microsoft adCenter, etc. so that our Service works as it should. We also share financial and billing information with third parties solely to evaluate your credit status, to bill you for the Service, and for other administrative purposes. Beyond these uses, because we consider any personal information confidential, Viox Digital will not disclose to third parties any identifying personal information gathered from you unless you give us permission to share your personal information, or we are required to disclose such information by any applicable law or legal process including but not limited to, subpoena or court order.
Log File Information
Log file information is automatically reported by your browser each time you access a web page on our Service. When you access the Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring an or exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. We do not link this automatically-collected data to personally identifiable information.
We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 and Flash to collect and store information.
We cannot access any information on your hard drive placed there by you or any other source. Please note that Viox Digital uses third parties to assist us in measuring statistical information about users of the Service. Such parties may utilize cookies, but in no event will they connect any individual user with personally identifiable information or share any such information with anyone else. Also, the cookie feature can be turned off on your browser. For more information on turning off the cookie feature, consult your browser “Help” section. If you choose to turn off cookies, you can still access the Service, but you may not be able to utilize all of its features. In addition, you might have to “refuse” a cookie each time you encounter one searching the Service.
An Internet Protocol (IP) address is a number that is automatically assigned to your computer by your Internet service provider whenever you access the Internet. This number may be the same each time you access the Internet or it may change. Like other Internet sites, Viox Digital uses IP addresses to collect aggregate information about numbers of visitors and site usage. Viox Digital reserves the right to use IP addresses to identify individuals if (1) Viox Digital is required to disclose such information by any applicable law or legal process (like a subpoena or court order); or (2) Viox Digital is required to do so to protect the safety of the public or other users of the Service, to enforce the Terms and Conditions, or otherwise to protect our rights.
Surveys and Polls
If you respond to any surveys or polls on our site, we may ask you for demographic information such as your location, ecommerce data, gender or age. This information is collected only as anonymous, aggregated information and is used for statistical purposes.
Social Media Widgets
Behavioral Targeting and Re-messaging
We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking or recording tools. If you would like to learn more about cookies, clear gifs, web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org . In accordance with the Network Advertising Initiative (NAI), there are several ways to opt out of receiving targeted advertising. For example, the DAA opt-out site www.aboutads.info and the NAI opt-out site at networkadvertising.org may provide options. If you are in Europe, the EDAA opt out site at http://youronlinechoices.eu provides your options.
Other Web Sites and Content
Receiving Communications from Viox Digital
We use the information that we collect to operate and maintain our Service(s), send you marketing communications, or respond to your questions and concerns and to help our partners and or licensees, to improve their online offerings. If you no longer wish to receive marketing communications from Viox Digital, simply click on the “unsubscribe” link at the bottom of any marketing email sent to you by Viox Digital. Please note that this does not apply to emails from Viox Digital Service(s) relating to billing, your account, or your normal use of the Service.
The Service is intended for advertisers, marketers and agencies and is not targeted to people under the age of 18. If you become aware that a child has used our Service(s) and or provided personal information, please contact Viox Digital Service(s) at [email protected] . If we become aware that a child under the age of 13 has provided personal information, we will promptly remove such information from our servers.
Testimonials and Information Collected for our Customers
Viox Digital Service(s) collects information under the direction of its Customers, and has no direct relationship with the individuals whose personal data it processes. If you are a client of one of our Customers and would no longer like to be contacted by one of our Customers that use our service, please contact the Customer that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Customers. We may display testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected]
Changes to this Policy
PO Box 71 Beachwood, NJ 08722
Toll Free: (888) 786-0777